Frequently Called Numbers
For general information, or for service inquiries, please use the information below.
Report common issues such as potholes, garbage collection, slippery condition, flooding and more on our Service London Portal.
Building Division - Architectural/structural review; building permits
Tel: 519-661-4555
Bylaws - Untidy properties, noise complaints, enforcement
Tel: 519-661-4660
Staff are available by phone between 8:30 AM until 4:30 PM for bylaw complaints. All other enquiries outside these hours should be emailed to enforcement@london.ca or use the Service London Portal to submit a concern with a rental unit or building.
Councillors Office - General inquiries
Tel: 519 661-5095
Members of Council
2022 – 2026 London City Council
| Name | Telephone |
Mayor Josh Morgan | 519 661-2489, extension 4920 |
Ward 1 Councillor Hadleigh McAlister (SPPC, CSC, AC) | 519 661-2489, extension 4001 Cell: 226-219-9371 |
Ward 2 Councillor Shawn Lewis (SPPC) | 519-661-2489, extension 4002 Cell: 226-219-7038 |
Ward 3 Councillor Peter Cuddy (SPPC) | 519-661-2489, extension 4003 Cell: 226-448-0467 |
Ward 4 Councillor Susan Stevenson (SPPC) | 519-661-2489, extension 4004 Cell: 226-559-1493 |
Ward 5 Councillor Jerry Pribil (SPPC) | 519-661-2489, extension 4005 Cell: 226-559-3604 |
Ward 6 Councillor Sam Trosow (SPPC) | 519-661-2489 extension 4006 Cell: 226-577-3607 |
Ward 7 Councillor Corrine Rahman (SPPC) | 519-661-2489, extension 4007 Cell: 226-577-3774 |
Ward 8 Councillor Steve Lehman (SPPC) | 519-661-2489, extension 4008 Cell: 226-219-7014 |
Ward 9 Councillor Anna Hopkins (SPPC) | 519-661-2489, extension 4009 Cell: 226-927-0439 |
Ward 10 Councillor Paul Van Meerbergen (SPPC) | 519-661-2489, extension 4010 Cell: 519-200-4253 |
Ward 11 Councillor Skylar Franke (SPPC) | 519-661-2489, extension 4011 Cell: 548-388-6303 |
Ward 12 Councillor Elizabeth Peloza (SPPC) | 519-661-2489, extension 4012 Cell: 519-200-4987 |
Ward 13 Councillor David Ferreira (SPPC) | 519-661-2489, extension 4013 Cell: 226-688-8930 |
Ward 14 Councillor Steven Hillier (SPPC) | 519-661-2489, extension 4014 Cell: 226-688-7422 |
CWC – Civic Works Committee
CPSC – Community and Protective Services Committee
CSC – Corporate Services Committee
PEC – Planning and Environment Committee
SPPC – Strategic Priorities and Policy Committee
AC – Audit Committee
© - Committee Chair
Elections Office
Tel: 519-661-4535
Fire – Non Emergency, Backyard fires, open air burning
Tel: 519-661-4565
Tel: After Hours: Contact the London Fire Department non-emergency line after 4:30 PM with concerns: 519-661-5615
Flooding - basement flooding, road flooding, yard flooding, sewer issues
Monday to Friday 8:30 a.m. to 4:30 p.m.
Tel: 519-661-4570
After Hours for urgent matters: 519-661-4965
Use the Service London Portal to report flooding on private property (basement and yard service), and sewer-related issues.
Forestry calls for City trees along streets and parks
Tel: 519-661-5783
Green Bin, Garbage, Yard Waste, Recycling, and Bulk Item Pickup booking requests
Tel: 519-661-4570
Call Service London between 8:30 AM to 4:30 PM during week days, or use the Service London Portal to schedule a pick-up for large furniture and bulky items (5 business days in advance), missed collection, and other general enquiries.
Report Graffiti
Tel: 519-661-4570
Call Service London between 8:30 AM to 4:30 PM during weekdays, or use the Service London Portal to request removal of graffiti on a Road or Sidewalk or in a Park.
Report Needles on Public Property
Please visit the Service London portal to report needles, or contact Dispatch at 519-661-4965. This phone number is answered 24 hours / day, 7 days / week.
Licences - Business / taxi & limo /rental unit licences
Tel: 519-930-3515
Ontario Works - General inquiries
Ontario Works - Rescheduling Verification Appointments
Tel: 519-661-4807
Parks maintenance / concerns
The public can identify maintenance issues that need to be addressed such as safety issues, debris blocking pedestrian/cycling pathways and litter.
Tel: 519-661-4570
After Hours for urgent matters: 519-661-4965
Use the Service London Portal to submit these issues within a park or playground space.
Parking regulations, enforcement, illegally parked vehicles
Planning - General inquiries
Tel: 519-930-3500
Provincial Offences - Court Administration
Tel: 519-661-1882
Recreation programs and facility rentals
General inquiries; recreation program inquiries; recreational facility rentals.
519-661-5575
Roads and sidewalk maintenance and construction
Potholes and other road hazards, road construction, construction maintenance, road and sidewalk repairs, sign maintenance, snow removal, street sweeping & flushing; parks maintenance, catch basins & culverts, storm water management.
These can also be reported using the Service London Portal for Road or Sidewalk or Sewer-Related issues.
Tel: 519-661-4570
After Hours for urgent matters: 519-661-4965
Snow clearing
The City has standards for snow clearing and asks the public to refrain from calling until after snow clearing operations has been able to reasonably complete the necessary work.
Tel: 519-661-4570
After Hours for urgent matters: 519-661-4965
Taxes
Property, commercial, industrial & multi-residential; inquiries and pre-authorized tax payments
Tel: 519-661-4540
Water – Operations/Engineering
Report an urgent/emergency water problem such as no water, a main break or a water meter leak.
Tel: 519-661-4739
For water billing inquiries, please contact London Hydro’s Customer Service at 519-661-5503
For non-urgent and general water inquiries, please email water@london.ca
Zoning - General inquiries
Tel: 519-930-3510